This is the first time that I used Urban Vehicle Logistics for my business use i.e. transportation of vehicles. This particular job was by no means simple or straightforward. The collection was from London back to Birmingham however Urban Vehicle Logistics simplified the complete process from start to finish. At short notice at my request the pick up collection time was brought forward and on this occasion Urban Vehicle Logistics managed to accommodate me and saved me additional storage costs. The recovery location proved to be very difficult to collect the vehicle and created many obstacles however the logistics team were able to overcome all issues and recover the vehicle in a professional and organised manner, without bringing it to my attention, complaining or providing excuses. Other recovery companies in the past have had such problems providing these excuses however not the guys at Urban Vehicle Logistics. The first contact they made with me via text and phone call was that they were one hour away from destination and upon arrival the driver Nicky was professional, organised and helpful. I would highly recommend Urban Vehicle Logistics to anyone who wants their vehicle transported. (23.10.15)

Vito (Mercedes-Benz)

Hello lads, wanted to leave you a message after you picked up my Porsche for me in a superb time and the time frame was exact to what you said it would be. Very very happy, and I always recommend you to family and friends. S Fox (30.09.2014)

Vehicle make/model: Porsche 911

Hello, I wanted to drop you a quick note to thank you for transporting our van. From the first call to all subsequent follow ups I have been very impressed with your support and service. I would definitely recommend you to others. Thanks again. Mike (04.08.2014)

Vehicle make/model: VW T25 Camper Van

Excellent service. I’m told at collection the driver was well informed and delivery went without a hitch. We had to make some late changes for delivery and this was dealt with efficiently. Office staff very helpful, friendly and quick to respond. Would highly recommend. Thank you. Chris (24.07.2014)

Vehicle make/model: Ford Mondeo

I just wanted to say thanks for the excellent service I received this weekend! They were very flexible with when they were able to come out and arrived exactly on time. The driver was great and really put me at ease. The whole process was smooth from start to finish and for an extremely reasonable price. I will be calling again if I ever need it, and will be recommending to all my friends and family. Thank you! Laura (20.07.2014)

Vehicle make/model: Honda Civic

Thanks for your excellent service, your driver Jason was very helpful and professional and car arrived on time. I will certainly use your services again. Price very reasonable, thanks again. Keith (03.07.2014)

Vehicle make/model: Jaguar E-Type Roadster

This is the second time I have used this company to move a land rover defender from the midlands down to Southampton port. Their customer service is fantastic, the staff are more than helpful and very fast at emailing back, something you don’t come across very often. They have moved classic vehicles twice for us now and I cannot fault their service. Drivers are professional and polite, I booked my shipping on the Wednesday, they were cheaper than any “quote” I found. I used the term quote loosely as I don’t trust the quotes you receive from many others. To summarise, Urban Vehicle Logistics, fast, professional, very well priced and a pleasure to deal with. Will use again and again, no question. (30.06.2014)

Vehicle make/model: Land Rover Defender

Just wanted to send a quick email to thank you for your excellent service, we asked you guys to help us out delivering the Ferrari Challenge Strad to London, at the last minute and you came through!! Never received such great service, and I will make sure that any other collections or delivery’s we will contact you first. Your driver was brilliant, friendly, and managed to get a very low Ferrari on to your truck! . (15/06/2014)

Vehicle make/model: Ferrari Challenge Strad

A very swift, polite and informative service, VERY competitive quote compared to many others in the locality. Staff were quick, efficient and professional. The driver who collected my car came spot on time, was so polite and efficient, but careful and friendly too. I was kept informed when the vehicle was delivered and all communications were excellent. A fabulous service….what more can be said! Highly recommended. I had a bad experience with having to return a car, but Urban vehicle logistics were a pleasure to deal with at this unfortunate time, their customer service is five star. (22/05/2014)

Vehicle make/model: Peugeot 406

The guy that collected the car this morning was a really nice guy, very helpful and pleasant. A good representative for you and the company. (17/03/2014)

Vehicle make/model: Range Rover

Excellent service. Both pick-up and drop off were a bit awkward, but the friendly, helpful guy dealt with them both with patience and good sense, and at a very fair price. Richard (01/03/2014)

Vehicle make/model: Vw Van

Excellent service, excellent communication and after a bad experience with another firm Urban Vehicle Logistics got our car delivered on time – no hassle at all – will be using again for sure! - Andy (25/02/2014)

Vehicle make/model: Mercedes S400

Very helpful and friendly. Would recommend their services in a flash. Excellent prices.’ - Lee Butcher (06/10/2013)

Vehicle make/model: Vauxhall Corsa

Faultless service, Terry was brilliant in handling my beloved car. Mark (17/08/2013)

Vehicle make/model: Toyota Celica

Just a quick email to say thank you for a job well done. You moved a mini for me from Birmingham to Swadlincote today. No fuss, no hassle everything done as promised. Great service, cheers guys. (22.06.13)

Vehicle make/model: Austin Mini

A very big thank you for collecting the two cars recently and delivering them back to us. I had no idea who to use for this job and am very glad I found Urban Vehicle Logistics. You did exactly what you said you would, at the time you said and at the price originally quoted. As this job was to recover company cars from ex employees it was a bit delicate but you handled it professionally from start to finish. I would definitely use you again should the need arise. Thanks to everyone involved. (12.06.13)

Vehicle make/model: Company Cars

Thanks for the photos and confirmation of safe delivery. Please thank all involved for me as this one was all a bit last-minute! It’s been so easy working with you guys and you’ve provided a perfect service with delivery as promised - really appreciated with me being in a different country. When the next sexy car purchase happens for me I’ll certainly be back in touch with you to arrange transportation – with a bit more notice next time! Good work guys. (28.05.13)

Vehicle make/model: Lotus Exige

I am just sending you this email to thank you and your recovery driver Jason for an excellent collection and delivery of my Model T Hotrod from Coventry. Jason was on time and could not of been more helpful considering it was not a straight forward job (a ground clearance of 4 inches and hardly any wheel arch clearance to work with) we got it back to London and he helped me to get it into my Garage (5 inch ramp!!!) (26.04.13)

Vehicle make/model: Custom HotRod

I used Urban Vehicle Logistics to have my car towed to the garage. I emailed them for a price which they got back to me that afternoon and were able to do the work the very next morning. Very quick and efficient and I would recommend them to others and would use them again, thanks. (18.03.13)

Vehicle make/model: Renault Clio

We have used your recovery service on numerous occasions and I just wanted to say how very impressed I have been with your service. On all occasions you have quoted us very realistic prices and have arrived at the vehicle very quickly. My customers have been really pleased with the service provided. Customers are very quick to complain about things so I thought it would be nice to let you know how well I think you and your team are doing. (15.02.13)

Vehicle make/model: Various Vehicles

Just had Urban Vehicle Logistics drop off my vehicle at 10.30 at night. The driver was great considering he found himself in a very tricky situation, but he handled everything as a true professional. The customer service was outstanding all the way through from my initial contact right to my vehicle being given to me safe and sound. Would highly recommend this company any time of the day or night! (08.02.13)

Vehicle make/model: Ford Focus

Very pleasant and professional service, 1st class looking forward to working with you in the future. (07.02.13)

Vehicle make/model: Landrover Freelander

Quick and efficient service which was excellent value for money. Our Lotus Evora was collected and delivered as arranged. I had emailed progress updates, couldn’t have been happier with the service. Will use again and will not hesitate to recommend. (04.02.13)

Vehicle make/model: Lotus Evora

Great service, very easy will use again! (31.12.12)

Vehicle make/model: BMW 3 Series

I would like to thank your driver Warren for such an excellent service and such good company, my partner and I hadn’t had the best of weekends, but were certainly cheered up by his friendly manner. We would recommend your company to anyone that would require such services. (28.11.12)

Vehicle make/model: Ford Luton Van

Just want to say a ‘big thank you’ for your response last night! My husband broke down in his car somewhere on the A38 near Bromsgrove with no battery life on his mobile, can’t thank you guys enough for not only going out and searching for him and bringing him back home from Bromsgrove to Coventry, but also keeping me posted at home! Great service, would highly recommend. Thank you. (22.11.12)

Vehicle make/model: Peugeot

Speedy service when we were let down by our usual recovery service. Repairs were also done really quickly at a reasonable price. Very happy and would definitely recommend to friends. (29.10.12)

Vehicle make/model: Rover

I would like to thank your management and staff for the very professional and efficient way they carried out on the collection and delivery of the vehicles for me. Bernard (02.07.12)

Vehicle make/model: 4 x Peugeot Vans

I would like to take the time to say a massive thank you to your company and Driver, for your Quick and professional service. Your guy ( sorry didn’t get his name) recovered my Son’s Vectra after an accident.

The service was so very quick indeed, he was there in 20 mins after I called, and the price was very, very reasonable, I would recommend, 100 % your company to anyone. Once again Thank you guys very much! (22.09.12)

Vehicle make/model: Vauxhall Vectra

I used Urban Vehicle Logistics Ltd last week in an emergency when one of our company vehicles broke down, they recovered and repaired the van. They were super friendly, very efficient and more importantly very competitive on the prices – we will definately use them again and would HIGHLY recommend them. Thank You UVL. Jacqui Williams (20.06.12)

Vehicle make/model: Mercedes Sprinter

They gave good quote and were very efficient so decided to use them. Slightly tricky move – car had not been driven for 6 months so was a non starter, also in private underground office car park. Whole process very smooth, kept informed of projected arrival times, driver very friendly and helpful. Would certainly use them again and recommend them to others. Roger (20.06.12)

Vehicle make/model: Lexus Jeep

Just wanted to say Thank You to you for organising my car transportation on Saturday. Everything went without a hitch. The delivery driver was very pleasant and very professional. And all for a good price too. Sandra (02.06.12)

Vehicle make/model: Mazda MX5 – x2

I have used UVL on numerous occasions and found their level of service to be impeccable. I would recommend their services, Richard (05.05.12)

Vehicle make/model: Numerous Vehicles

Guys, what a service! Thank you so much to the whole team….. We needed an old American car collected from my dad 200 miles away urgently that had not been used in 21 years, Urban Vehicle Logistics understook my needs perfectly and delivered their promises thank you so much. I will be using you again this week to move the car again and will certainly recomend you to all in need. (09.03.12)

Vehicle make/model: American Classic

Just wanted to pass on my sincere gratitude for all the help that we received today! Your driver, whose name I unfortunately didn’t catch was extremely pleasant and very helpful!!!! I hope to use your company again in the future and always recommend you to family and friends. Maria (03.02.12)

Vehicle make/model: Ford Escort

Just wanted to say what a fabulous service you provided us today when our car broke down at the Maypole, Birmingham – arrived unbelievably fast, lovely man who was driving the low loader, home with car unloaded fast and all for an excellent price! Brilliant. Highly recommed your service. Thanks (11.01.12)

Vehicle make/model: VW Golf

Our company will definitely be using Urban Vehicle Logistics Ltd again due to their excellent customer service, fantastic prices and professionalism. Thanks, guys. (12.01.12)

Vehicle make/model: Various Vehicles

Best price I could find. Job completed within 48hrs On time and on budget. Highly professional and courteous. Very very happy customer ! (03/11/2011)

Vehicle make/model: TVR Chimaera

I have use Urban Vehicle Logistics to move vehicles 5 times now. Every time the service has been amazing. The drivers that have come have been willing to help above and beyond just pick up and transport. Saj and Phil (the drivers I have met) have both stayed and done extra hours to ensure that the job was complete (4am) and they have given me the best price I could find between Birmingham and London. thanks for all your help (03/11/2011)

Vehicle make/model: Non Vehicle

Comment Excellent professional service, John (the driver) very competent, friendly and helpful. Absolutely no negative comment to make. Highly recommended. – David (17/08/2011)

Vehicle make/model: Classic Morris LD Ambulance

I just bumped into these guys website and thought of giving them a try. I was really impressed with their service; they are very efficient and reliable. I quite like the way they conduct their business, I would definitely recommend these guys to anyone who need to transport vehicles from point A to point B. Thank you for being so helpful – keep it up guys!!!!! – Tennant (16/08/2011)

Vehicle make/model: Mondeo + Almera

Friendly and good value , delivered my van earlier than stated safe and sound , i would use again in a heart beat Thank you – Tom (01/07/2011)

Vehicle make/model: Vauxhall Vivaro, lwb

Excellent service – all staff very helpful and friendly – certainly recommend to others. Well done!!! – Martin Meaden (12/05/2011)

Vehicle make/model: Toyota Yaris

Thankyou for excellent service and for the safe delivery of our car.Would recommend this company who went out of their way to be helpful.Thanks again. – michael o,neill (11/04/2011)

Vehicle make/model: ford fieast style

Excellent service from the initial quote/booking to the delivery I was kept informed, the driver and all the other staff very professional and courteous. Many thanks for the safe delivery of the car. – Stuart Dobbie (24/01/2011)

Vehicle make/model: 1935 Rolls Royce 20/25

I just wanted to say thank you for doing exactly as you promised you would and for sending such a lovely man to tow my car. It’s so rare and so pleasant to be treated with such gentlemanly courtesy and genuine friendliness. I hope I won’t need to use you again any time soon, but if I did, I wouldn’t hesitate to get in touch. Thank you for making me smile today – Ruth (04/01/2011)

Vehicle make/model: Peugeot 207

Great service, really could not fault at all, phoned when on way and when leaving and the time was bang on, price was fair as well, driver was really pleasant and helpful, well done urban recovery 10 out of 10 for me. – Simon (15/06/2009)

Vehicle make/model: Golf GTI

Excellent, friendly, and very helpful, recovery cost was very reasonable. They took excellent care of my car. I would recommend Urban Recovery’s service any day. – Tania (26/05/2009)

Vehicle make/model: MG TF

Excellent service, friendly, very helpful & efficient. Would recommend to all. – james cordwell (19/05/2009)

Vehicle make/model: vw polo

Excellent, friendly, very helpful and efficient service. Would not hesitate to recommend to all. – Neil Black (13/05/2009)

Vehicle make/model: Audi TT

This vehicle needed to be transported to Southampton docks for export and had to be collected and delivered within certain criteria. Everything went smoothly, service and communication were excellent and the cost was very reasonable. I would not hesitate to recommend Urban Recovery’s service. – Andy Hill (02/04/2009)

Vehicle make/model: Astra van

Great service. Excellent communication, pleasant to deal with and took good care of my car. Will use them again. – Joel Crooks (28/03/2009)

Vehicle make/model: Skyline GTS Turbo

Excellent service. Driver arrived on time and was courteous and helpful, as well as patient. Thanks – Mr Hussain (11/03/2009)

Vehicle make/model: VW Passat

Excellent service, most helpful and very good communication. – MIKE NASH (22/02/2009)

Vehicle make/model: LAND ROVER

We were really pleased with the service we recieved. The driver was curteous and friendly and the price was extreamly reasonable. Also communication was fast, efficiant and friendly. We would definatly use this company again! – Becky Woodwards (17/01/2009)

Vehicle make/model: Alfa Romeo

Very good response. Urban Recovery took my call on Boxing Day and arranged transport for the next day. Friendly staff and a very reasonable price. – Marcus Rock (31/12/2008)

Vehicle make/model: Vauxhall Astra

Excellent service. The driver arrived on time, and managed to load the car onto the truck despite a difficult location. Great communication from Urban Recovery all through the process from quote to delivery. – Martin Ericson (31/12/2008)

Vehicle make/model: Renault Laguna

Very helpful every step of the way, kept me informed from start to finish. Very competitive price, much much cheaper than RAC! I hope I dont have to use you again, touch wood, but if I do I would defintely use you again. – Dan (05/12/2008)

Vehicle make/model: VW Golf

Perfect, thanks – Trevor Hay (05/12/2008)

Vehicle make/model: Mini

Very good service, car was delivered on time and was very well looked after. Would use them again without question – Paul Blackburn (05/12/2008)

Vehicle make/model: Nissan 200sx

I would like to say a huge thank you to Urban Recovery for their first class service. Special thanks go to the very kind young man who stopped in his breakdown truck to help me when I was stranded at a roundabout on the outskirts of Birmingham because the clutch went on my Landrover. I would recommend you to friends and colleagues and can’t thank you enough, without your help we would not have got to the Queen Concert at the NIA. Thanks to you we did and had a fantastic time! – Melinda Needham (17/10/2008)

Vehicle make/model: Landrover Freelander

Thank you so much for all your help. The whole process was excellent and it ran very smoothly, I would have no hesitation in recommending your services to friends and colleagues or using your service again. Thank you very much! – JERRY MERCHANT (09/10/2008)

Vehicle make/model: TOYOTA LUCIDA

Thanks for the recovery the other day. Broke down in the middle of nowhere and urban recovery were out as quick as a flash. The driver Wayne was very helpful also. Thanks again – Adam (01/10/2008)

Vehicle make/model: Honda civic

Thanks for your help over the weekend. – Kerry Randall (14/09/2008)

Vehicle make/model: BMW 535D

Great job guys, will recommend to friends. Thanks – Sarah Deakins (06/08/2008)

Vehicle make/model: Vauxhall Corsa

Thank you so much for all your help. The whole process was excellent and it ran very smoothly, I would have no hesitation in recommending your services to friends and colleagues or using your service again. Thank you very much! – Sue Irvin (11/06/2008)

Vehicle make/model: BWM 3 Series and Mercedes

Derek arrived early and was very pleasant and helpful, i was very happy with the service and im sure derek is an asset to your team. Thanks for your help. – Julie Williams (03/06/2008)

Vehicle make/model: Fiat Punto

Recovered a vehicle for one of our customers. very helpful and very quick response, would recommend to anyone. Thank you. – Lisa Silvers (15/05/2008)

Vehicle make/model: Renault Megane

‘great service, very helpful driver, highly recommend TOOK GREAT CARE OF MY 50 GRAND MOTOR CHEERS’ – darren moores (06/04/2008)

Vehicle make/model: RANGE ROVER

‘Absolutely fantastic! very quick service, very helpful and polite driver. Highly recommended.’ – samantha barrett (01/04/2008)

Vehicle make/model: Renault Megane

Comment ‘I recently broke down in Lichfield and needed to get back home, Urban recovey very quickly got to me and got my car back home. The battery on my mobile was very low and their staff even passed a message on to my wife letting her know i would be late – Very helpfull ‘ – Trevor Parthouse (30/03/2008)

Vehicle make/model: Toyota Avensis

‘great service, very helpful driver, highly recommend’ – ben (20/03/2008)

Vehicle make/model: classic mini

‘Brilliant !! Very helpful and friendly driver. Would definitely recommend their services. Very reasonable prices.’ – julie (06/03/2008)

Vehicle make/model: vauxhall zafira

‘Very good service. Driver was very very helpful. Great Price’ – Nikki Marceano (28/02/2008)

Vehicle make/model: Toyota Previa

‘Moved three non running cars in one day. Very helpful and efficient, driver could not do enough to help. Thanks a bunch guys. Chris.’ – Chris Witcombe (09/02/2008)

Vehicle make/model: Cadillac convertable & 2 old beetles

Excellent service, thank you! – Lucy A (31/01/2008)

Vehicle make/model: Ford Ka

‘it was great service on time too’ – G Reeves (08/10/2007)

Vehicle make/model: VW Golf

‘Got vehicle recovered to London after a crash on the M6 brilliant service !’ – Steve (22/10/2007)

Vehicle make/model: Ford Focus

‘Friendly service, driver was patient even though the destination was hard to find. I’d use them again.’ – Tom Childs (21/09/2007)

Vehicle make/model: Toyota Celica

‘Transmission failed on the Volvo outside B’ham – Once again the team at Urban Recovery have proved their weight in gold. Sterling service and great help with arranging the repairs at Driver Transmissions (B’ham). Many thanks, Si’ – Simon Wood (11/07/2007)

Vehicle make/model: Volvo 760 Estate Auto

‘Very good service at an excellent price, even the fairly large car I needed collecting was no problem and the car arrived on time with no hassle to me at all and that's the main thing!! will certainly be using you again..’ – Alex Adamson (09/07/2007)

Vehicle make/model: BMW 750iL

‘top guys helpful highly recommended (respect)’ – riz khan (25/06/2007)

Vehicle make/model: nissan micra club

‘Thanks for a very speedy delivery and collection. I am very impressed and would certainly use your service again should the need arise.’ – eric muir (28/04/2007)

Vehicle make/model: suzuki wagonr+

‘I should like to thank Urban Recovery for their helpful service which was really good. Your charge was reasonable and you did a good job so I am a happy customer, although I hope I don’t need your services too often!!’ – Robert Jeffcoate (18/04/2007

Vehicle make/model: BMW

‘Did a great job. Chris turned up on time in the right place and was very careful with my car. He even managed to beat me back to Solihull from London. In short, polite, efficient and good value for money. I would use them again.’ – Steve Little (05/04/2007)

Vehicle make/model: 1970 Chevrolet Chevelle

'‘Thanks for all your help over the weekend, excellent service. ‘ – Robert Hardy (28/03/2007)

Vehicle make/model: Lexus IS200

‘My Audi R8 had a system problem which stopped it from running as it was i was on the M6, i called up urban-recovery they came in 20 minutes and delivered me an my vehicle to my house, they also gave me a great price, i would recommend these to everyone’ – Harris Khaliq (10/03/2007)

Vehicle make/model: Audi R8

‘I booked a removal from the midlands to the south coast last week, but unfortunately at the last minute I was let down by the person I was buying the vehicle from. I called Urban Recovery as soon as I knew and they assured me it was no problem and as soon as I was ready to call and re book. At the end of the week, once I had sorted things out I called Urban Recovery to re arrange, they told me not to worry and it would be picked up Friday and delivered Saturday, and that is what happened. Well done to all at Urban Recovery Ltd. A very good service without any fuss.’ – John Cattaway (04/02/2007)

Vehicle make/model: Bedford Rascal

‘My vehicle was disabled at home and needed to be taken to a specialist repairer, one request on the website and a firm but very fair quote was sent back. Pick up was arranged, driver arrived on time and vehicle delivered. Very impressed, would definitely use again and recommend to others.’ – Bill Thornett (10/03/2007)

Vehicle make/model: Mitsubishi Pajero

‘Our vehicle was stuck on the hard shoulder of the M6 A single phone call to urban Recovery and they were there in less than Half Hour to bring our truck back to the yard. An efficient reliable service and extremely fair rate was given. Oh yes. They were also extremely polite and pleasant. Many Thanks’ – Sandfords Construction (22/02/2007)

Vehicle make/model: Renault Master

‘Cool! My mini is now in one piece at my house. Let the restoration begin!! Thanx. ‘ – Lucy (28/01/2007)

Vehicle make/model: 1979 Mini1000

Thanks lads, great service – Hamid (24/12/2006)

Vehicle make/model: Audi A4

‘Super service, communications and a professional team. Will use again. Thank you.’ – Simon Wood (04/12/2006)

Vehicle make/model: SAAB 99 (project!)

Great job, thanks. – liam (02/12/2006)

Vehicle make/model: rover 416


Vehicle make/model: OLD VAN

‘Very gud timing nice joabz’ – Abdul Jabbar (25/10/2006)

Vehicle make/model: Nissan Cherry

‘well done lads great job. ‘ – sufi maj (14/10/2006)

Vehicle make/model: quad

‘Extremely happy with the service provided, fast efficient and at reasonable rates. ‘ – Tony (22/09/2006)

Vehicle make/model: VW Camper

‘Just a big THANKYOU for delivering my Cadillac safe and sound. You kept everyone involved with the car well informed and gave a first class service. I will definitely ring you again when I need to. Awesome service No messing, No fuss Just Professional !! ‘ – Christine Ball (18/09/2006)

Vehicle make/model: Cadillac

‘Brilliant Service. On Time and great communication. I would highly recommend Urban Recovery. Thanks a Million Peter Adams’ – Peter Adams (04/09/2006)

Vehicle make/model: Vectra

‘very prompt service’ – Tony (12/06/2006)

Vehicle make/model: Audi

‘Car had broken down and thought it would be a real hassle to get moving. Called urban recovery and had the car moved within 45 minutes. Very professional company who i would definitely recommend.’ – Willie Thorne (01/06/2006)

Vehicle make/model: BMW 7series

‘I thought moving my car would be a real hassle but I could not have been more wrong. Very professional company who I would definitely recommend. Thank you very much.’ – Julie Gatherar (16/05/2006)

Vehicle make/model: Volkswagon Polo

‘very speedy service, hassle free unlike others highly rec to anyone will most certainly use in the future very competitive prices’ – stuart scharcarnie (07/03/2006)

Vehicle make/model: Granada scorpio estate

‘Excellent job boys (and girl).’ – Brian Jones, P Motorsports Ltd (25/12/2005)

Vehicle make/model: Nissan Pulsar GT R

‘Thank you, Excellent service.’ – Trevor Yates (16/12/2005)

Vehicle make/model: Toyota Corolla


Vehicle make/model: clio

‘Excellent service – just as promised. My son’s car was recovered from Sheffield following a motorway shunt and delivered to Solihull. I would certainly use again and recommend unreservedly.’ – Brian Tighe (29/11/2005)

Vehicle make/model: Vauxhall Corsa

‘Very good service. My car had to be taken from Bath to Fife (Scotland) distance was not a problem to them and gave a good price too. The staff were very helpful and polite and kept me updated on when my car would arrive. I would recommend them to anyone.’ – Dawn Penrice (23/11/2005)

Vehicle make/model: Honda Civic Type R

‘Fantastic service which met my deadlines and was booked at very short notice. Very helpful fella picked up the car and was at it destination in great time, esp. since it had to go clean across Birmingham at morning rush hour. Would deffo use again. )’ – Claude Keogh (14/11/2005)

Vehicle make/model: 68 Beetle

‘Hi I would like to say a very big thank you for collecting my VW Beetle from Cornwall and delivering it to my parents house in Birmingham. I would definitely use you again and recommend you to everybody, your service is 10 out of 10.’ – Debbie Johnson (13/11/2005)

Vehicle make/model: VW Beetle

‘Very flexible and careful transporting an unusual item. No hesitations in using again. Thanks.’ – Nigel Spurr (12/11/2005)

Vehicle make/model: Not a vehicle!

‘Very pleased with the service. You telephoned back with a quote when you said you would and kept us informed throughout. A very good service and very pleasant personnel.’ – Barbara Good (11/11/2005)

Vehicle make/model: Mondeo

‘Excellent service collecting our broken down truck from Belgium, it was a quick response after our confirmation and it was nice to be kept informed of the progress. Great job thanks.’ – Euro Concept International (31/10/2005)

Vehicle make/model: Renault Master

‘My wife’s car broke down while on holiday in Weymouth she had the kids and her mum with her. I phoned the lads at urban recovery on Friday night and they had picked up and delivered my car to my house by Monday afternoon. No fuss, no hassle and a price that was by far cheaper than any other company I tried. I would not hesitate in giving this company my highest recommendation. Thanks for all your help lads.’ – Dean Edwards (06/09/2005)

Vehicle make/model: Rover Metro GTA

‘What a great service!… I’ve used you twice now, once for a collect and deliver, and again for a collect and dispose. Both occasions you have given an excellent service, fast, friendly, and very reliable, not forgetting the competitive price. Thanks to you all at Urban Recovery, you made the whole process pain free!’ – Belinda (09/08/2005)

Vehicle make/model: VW Beetle

‘Quality service, I bought the L/R from Chelmsford in Essex and had it delivered to Doncaster! I was kept informed about the location and time of arrival of the vehicle. The price was excellent. I would use Urban recovery again without doubt. Thankyou.’ – Robert Clayton (07/10/2005)

Vehicle make/model: Land Rover SWB, soft top

‘Very quick,reliable service,would definitely use again. (had car delivered to bath~100 miles )’ – carl (29/09/2005)

Vehicle make/model: vw golf vr6

‘A very competitive rate and friendly service. Urban Recovery kept me updated on the progress of my van every step of the way and were very reliable. Thanks!’ – Dan Hunt (13/08/2005)

Vehicle make/model: VW T25 Camper

‘Excellent service. Fast, thorough, friendly. Very efficient and good value for money. Thank you.’ – Christopher French (02/08/2005)

Vehicle make/model: My beloved Rover 420

‘I’d recommend this company 2 any1 i know. Good job, Cheap too. Cheers!’ – Andy (03/07/2005)

Vehicle make/model: Fiesta XR2

‘thanks for your help. I needed recovery of the vehicle. it was one of the cheapest and quick. when other companies asked at least 30% more and couple of them even 3 times more ‘ – Alex (28/06/2005)

Vehicle make/model: skoda felicia

‘Thank you for rescuing my mum off the motorway! You got there when 2 other companies let me down – nice job!’ – Gaynor Martin – Galaxy Radio (24/06/2005)

Vehicle make/model: My Mum’s Punto

‘well done lads, THANK YOU’ – mr vaugan (26/05/2005)

Vehicle make/model: BMW M3

‘Thank you for your prompt response to my email enquiry.’ – John P (02/11/2004)

Vehicle make/model: Golf

‘Thanks for looking after me on the M6, excellent job lads.’ – Terry Donald – MMC LTD (13/11/2004)

Vehicle make/model: Mercedes Sprinter

‘Having been let down by another recovery trader booked for 3 weeks we were delighted by the speed of action received from Urban Recover Ltd. They were courteous and prompt getting back to us. As the garage was waiting to fix the car therefore it was a special treat to be told they could come even earlier than at first they had said. The garage also found the driver polite and helpful. Well done to the whole team. Thanks to you all.’ – linda (11/05/2005)

Vehicle make/model: Nissan Skyline

‘Great job lads, thanks.’ – Terry (02/02/2005)

Vehicle make/model: Golf VR6

‘Thanks for all the work you did on my Camper….. it flew through its MOT. I would definitely use you again in the future.’ – Micheal Stackhouse (29/11/2004)

Vehicle make/model: VW Camper

I burnt my clutch out trying to pull a heavy load up a hill, you lot got me back home in time for my tea… thanks. – Mark Moore (01/11/2004)

Vehicle make/model: Mercedes Vito

‘Good job guys, thanks.’ – Julie lakha (31/10/2004)

Vehicle make/model: BMW 330CI

‘A huuuuge thank you to the guys at Urban Recovery for towing Ugly Phil’s car on it’s way to be trashed by The Monk and our listeners! (And also for bringing the heap of crap back in many pieces!) You guys ROCK! Big Thanks! Ugly Phil, Rach, Monk & Steph x ‘ – Stephanie May (28/10/2004)

Vehicle make/model: Ugly Phil’s Trashed BMW!

‘Thank you all at Urban Recovery Ltd for the prompt service you provided me.’ – Simon Rayement (27/10/2004)

Vehicle make/model: Ford Escort RS

Rarely do you encounter such excellent customer service these days, they collected a van for a client of ours at very short notice – nothing was too much trouble. Very, very impressive. – Amanda Astley (09/05/2004)

Vehicle make/model: Renault Combo Van