This is the first time that I used Urban Vehicle Logistics for my business use i.e. transportation of vehicles. This particular job was by no means simple or straightforward. The collection was from London back to Birmingham however Urban Vehicle Logistics simplified the complete process from start to finish. At short notice at my request the pick up collection time was brought forward and on this occasion Urban Vehicle Logistics managed to accommodate me and saved me additional storage costs. The recovery location proved to be very difficult to collect the vehicle and created many obstacles however the logistics team were able to overcome all issues and recover the vehicle in a professional and organised manner, without bringing it to my attention, complaining or providing excuses. Other recovery companies in the past have had such problems providing these excuses however not the guys at Urban Vehicle Logistics. The first contact they made with me via text and phone call was that they were one hour away from destination and upon arrival the driver Nicky was professional, organised and helpful. I would highly recommend Urban Vehicle Logistics to anyone who wants their vehicle transported. (23.10.15)